Main description:

Performance management can be an uncomfortable topic within the discipline of public health. Written by leaders in public health performance management and quality improvement, this book carefully explains what public health performance management is - and makes a strong case for why it is needed to tackle successfully the long-standing health issues plaguing communities and states. Notably, the book eschews the need to invest in technology or to learn a new performance management vocabulary. Rather the authors advocate for more thoughtful use of the resources already available in the organization, relying on public health leadership working in conjunction with well trained staff to manage their own organizational performance. To be broadly accepted within public health, performance management concepts and models have to be framed and populated with public health examples, and this book offers a wealth of practical insights and case studies that may be immediately applied to public health organizations, from assessing an organization's needs, introducing a performance management system to the organization, developing an agency's goals and targets, to implementation of sound performance management systems and plans. Collaborative Performance Management for Public Health is required reading for all public health leaders and employees concerned with maximizing the health impact of scarce resources.

Contents:

Forward - Leslie M. Beitsch

Chapter 1: Performance Management in Public Health

Chapter 2: What is a Performance Management System?

Chapter 3: Introducing Performance Management to an Organization

Chapter 4 - The Five Stages of Performance Management

Chapter 5: Developing Agency & Programmatic Goals, Objectives, Measures & Targets

Chapter 6: Implementation & Maintenance of a Performance Management System

Chapter 7: Developing a Performance Management Plan

Chapter 8: Performance Management Case Studies