Main description:

The first book to explore conflict resolution in coaching specifically.
Written in a refreshingly engaging way, taking the reader through a number of cases that are very relatable.
Takes a very applied approach, and introduces the REAL Conflict Coaching System for coaches to follow.

Contents:

Introduction PART I: Conflict Stories 1. Conflict stories, narratives and genre 2. Melodrama 3. The melodramatic conflict narrative 4. Melodramatic victims 5. Melodramatic villains 6. Why is the melodramatic conflict narrative problematic? 7. Tragedy - the alternative conflict story 8. The shift from melodrama to tragedy PART II: Conflict Coaching to Support Story Development 9. Coaching to facilitate the shift 10. Simple to complex 11. Certain to uncertain 12. Passive to active 13. Dependence to agency 14. Past to future 15. Suffering to learning 16. The REAL Conflict Coaching SystemTM