Contents:

SECTION-I: Healthcare Quality Management

1-Overview of Quality in Healthcare

2-Basics of Quality Management

3-Quality Management Tools

4-Healthcare and Climate Change: Implementing Green Practices in Hospitals

5-Effective Communication for Quality Healthcare

SECTION-II: Quality Assurance in Hospital Functions

6-Quality Assurance in Medical Laboratories

7-Quality Assurance in Diagnostic Imaging Centers

8-Quality Assurance in Hospital Facility and Engineering Services

9-Quality Assurance in Emergency Department

10-Quality Assurance in Critical Care

SECTION-III: Patient Safety Management

11-Patient Safety Framework

12-Infection Control

13-Medication Safety

14-Monitoring of Clinical & Managerial Indicators

15-Standard Treatment Guidelines

16-Clinician's Engagement in Quality & Patient Safety

SECTION-IV: Clinical Governance

17-Introduction to Clinical Governance

18-Education & Training

19-Leadership & Empowerment

20-Health Informatics & Information Management

21-Clinical Audit

22-Clinical Effectiveness

23-Risk Management in Healthcare

SECTION-V: Management of Healthcare Organizations

24-Planning and Designing of Patient-centric Hospitals

25-Complying with Statutory & Regulatory Requirements in Hospitals

26-Managing Quality & Cost

27-Patient & Family Engagement

28-Implementing & Sustaining Quality Journey in an HCO

29-Healthcare Quality during Pandemics

30-Emerging Trends in Healthcare