Main description:

Thoroughly revised and updated, Medical Office Procedures is a text-workbook that introduces and describes the tasks of a medical office assistant's career; teaches records management, medical communications, and scheduling skills; and describes procedures for preparing patients' charts and bills. Practice management, electronic health records, and finances are also addressed. Multi-day simulations provide real-world experience with physician dictation. Managerial skills are also included.

Contents:

Part 1 The Administrative Medical Assistant's CareerChapter 1 The Administrative Medical AssistantChapter 2 Medical Ethics, Law, and CompliancePart 2 Administrative ResponsibilitiesChapter 3 Office Communications: An Overview of Written and Verbal CommunicationChapter 4 Office Communications: Phone, Scheduling, and MailChapter 5 Managing Health Information Chapter 6 Office ManagementPart 3 Practice FinancialsChapter 7 Insurance and CodingChapter 8 Billing, Reimbursement, and CollectionsChapter 9 Practice FinancesPart 4 Preparing for EmploymentChapter 10 Preparing for Employment in the Medical OfficeAppendixA: Introduction to Medisoft

AppendixB: Transcription Guidelines

AppendixC: ICD-9-CM Information Glossary

Bibliography

Index

WorkingPapers