Main description:

Learn the business skills you need to run a dental office! Not only is Practice Management for the Dental Team the most comprehensive dental practice management book on the market, it is also the only one that includes EagleSoft software exercises for a realistic office experience. This unique text provides step-by-step instructions for performing essential dental office skills, from managing patients to running the business. It covers all aspects of law and ethics, technology, communications, and business office systems. Spiral binding makes the book easy to use!

Contents:

PART I: DENTISTRY AS A BUSINESS
1. The Business of Dentistry
2. Dental Team Management
3. Patient Management
4. Legal and Ethical Issues in the Dental Business Office
5. Technology in the Business Office
6. Office Design and Equipment Placement
PART II: COMMUNICATION MANAGEMENT
7. Working with Dental Office Documents
8. Business Record Storage
9. Written Communication
10. Electronic and Telecommunications
PART III: BUSINESS OFFICE SYSTEMS
11. Appointment Management Systems
12. Inventory Systems and Supply Ordering
13. Recall Systems
14. Dental Insurance
15. Financial Systems:  Accounts Receivable
16. Other Financial Systems
17. Infection Control Systems
PART IV: THE DENTAL ASSISTANT IN THE WORKPLACE
18. Planning and Managing Your Career Path
Appendix A Composition Basics
Appendix B Numbers
Appendix C Prefixes and Suffixes
Appendix D Abbreviations
Appendix E Dental Terminology
Index