Main description:

There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in the business and work environments are: employees being viewed as commodities, competitors perceived as threats, companies' resources seen as limited, and customers perceived as scarce and difficult, etc. All which leads to the question, "Is there a way to perform business activities more humanely?"

This book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organization they work for or own.

This book includes aspects related to mission and vision, passion, business mindset, organizational learning, improvement of business conversations, use of constructive criticism and improvement of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, and employees, etc.). The book also includes a discussion of creativity and the innovation process, as well as other factors that create a healthy business environment. Extensive appendices include topics such as negotiation, marketing, use of social media and others.

Contents:

Acknowledgements

Author

Prologue

1 Purpose and Mission

2 Relentless Passion

3 Prosperity Mindset

4 Additional Aspects of a Prosperity Mindset

5 Love and Business Activities

6 Stakeholders and Love

7 Loving Ways to Relate to Stakeholders

8 Natural Conversations with Stakeholders

9 The Use of Positive Language with Stakeholders

10 Adopting a Loving Attitude toward Employees

11 Additional Aspects of a Loving Attitude to Employees

12 Adopting a Loving Attitude toward Customers

13 Adopting a Loving Attitude toward Other Stakeholders

14 Love and Creativity

15 Additional Aspects of Love and Creativity

Appendix A: Stress and Business Activities

Appendix B: Mindfulness and Business

Appendix C: Marketing and Manipulation

Appendix D: System Thinking and Organisations

Appendix E: Compassionate Negotiation

Appendix F: Empathetic Use of Social Media

Appendix G: Additional Ways to Generate Intuitive Insights

Bibliography

Index