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The Basics of Process Mapping
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Main description:

This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.


Contents:

1 Overview -- 2 Thinking about Work -- 3 Why Map a Process? -- 4 Relationship Map -- 5 Cross-Functional Process Map (aka Swimlane Diagram) -- 6 Flowchart -- 7 Seven Principles to Improve Flow -- Index.


PRODUCT DETAILS

ISBN-13: 9781138431720
Publisher: Taylor & Francis (CRC Press)
Publication date: October, 2019
Pages: 184
Weight: 500g
Availability: Available
Subcategories: General Practice

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