Main description:

From the top experts on healthcare workforce engagement comes a vital road map to reduce the alarmingly high-and fast-growing-rate of staff burnout and to transform care.

More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of their patients.

Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver shows leaders, managers, and front-line providers how to:

*Recognize the early signs of burnout and turn it around

*Address staff more effectively to keep them engaged

*Build strong, reliable teams with a real sense of purpose

*Map their organization's core values and get everyone on board

*Create a positive culture that's cohesive, inclusive, and resilient

*Develop highly effective leadership and organizational systems

*Hire, engage, and manage talent strategically-and successfully

*Promote diversity, equity, and inclusion in the workplace

*Leverage data to drive improvements throughout the organization

In this wide-ranging guide, healthcare professionals will learn how to identify, diagnose, address, and overcome caregiver burnout on a personal level, as well as measure, develop, and implement strategies that improve the entire workplace culture. The Engaged Caregiver provides an actionable plan for creating a resilient work culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day.

Contents:

Foreword
Thomas H. Lee, MD, MSc

Acknowledgments

Introduction
Martin Wright

C H A P T E R
1 The Critical Importance of Strategic
Talent Management
Joseph Cabral, MS, and Matt Turner, MA

C H A P T E R
2 Engaging People Through Inclusion
Ingrid Summers, MHS

C H A P T E R
3 Defining and Delivering a Comprehensive
Engagement Strategy
Shannon Vincent and Lynn Ehrmantraut

C H A P T E R
4 Strengthening Transformational Leadership
Eric W. Heckerson, EdD, RN, FACHE,
and Brad Pollins, MS, SPHR

C H A P T E R
5 Measures, Metrics, and Key Drivers
Kristopher H. Morgan, PhD, and Stephanie B. Weimer, MA

C H A P T E R
6 Building Data Plans to Drive Improvement
David Shinsel

C H A P T E R
7 Nursing Engagement
Christina Dempsey, DNP, MSN, CNOR, CENP, FAAN,
and Mary Jo Assi, DNP, RN, NEA-BC, FAAN

C H A P T E R
8 Bolstering Physician Engagement
and Resilience
Chrissy Daniels, MS, and Matt Turner, MA

C H A P T E R
9 Contextualizing Resilience
Deirdre E. Mylod, PhD, and Thomas H. Lee, MD, MSc

C H A P T E R
10 The Virtuous Cycle
Craig Clapper, PE, CMQ/OE,
and Steve Kreiser, CDR (USN Ret.), MBA

C H A P T E R
11 Transforming Experience
Rachel Biblow and Martin Wright

Notes

Index